Resource Guide
VIP Client Arrival Guide
A hospitality-focused guide to welcoming VIP clients with concierge-level transportation and arrival protocols.
Quick Answer
Quick Answer
VIP arrivals should feel effortless: confirm flight details, provide a chauffeur meet-and-greet, and coordinate curbside or baggage claim pickup. Use premium vehicles, offer bottled water, and share a direct contact for real-time updates. Pre-plan the route to the hotel or meeting location to avoid delays.
Pre-Arrival Coordination
- ✓ Confirm arrival terminal and preferred pickup style
- ✓ Assign premium vehicle class and senior chauffeur
- ✓ Share arrival protocol with the host team
On-Site Experience
- ✓ Meet-and-greet with signage at baggage claim
- ✓ Assistance with luggage and escort to vehicle
- ✓ Immediate ETA updates to the host team
After Arrival
- ✓ Confirm arrival at hotel or venue with host team
- ✓ Keep standby vehicle options for schedule changes
- ✓ Log feedback for continuous service improvement
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