Your firm booked a car service and you've never been in one before. Here's what to know so you don't overthink it.
What to Do When You Get In the Car
The driver opens the door — get in. Slide to the far side so the next passenger can board. Seatbelts on (yes, even in a limo). Keep your bag on your lap or on the floor, not on the leather seat next to you. If the temperature isn't right, speak up — drivers expect it. Adjust the seat if you need to. This is your ride.
Tipping Protocol
If your company is paying: check whether gratuity is included on the invoice. If not, tip 15-20% of the fare or $10-20 for a standard airport transfer. Cash is preferred. If you're unsure whether the firm covers tips, ask your admin before the ride. Over-tipping won't get you in trouble. Under-tipping gets noticed.
Phone Calls and Conversation Expectations
The car is a quiet zone by default. Take calls if you need to — the driver won't judge. If you're sharing the ride with a senior colleague, follow their lead. They make a call, it's fine. They stay quiet, stay quiet. Don't initiate small talk with the driver unless it's to confirm the destination or route. Drivers from Chicago Executive Car Service are professionals — they read the room.
Multiple Stops and Requests
Need to stop for coffee? Tell the driver. Need to swing by the hotel before the meeting? That's what hourly service is for. Reasonable requests are expected. What's not cool: asking the driver to stop at five places on a point-to-point fare. If your plans change, call (224) 801-3090 and we'll adjust the booking.
Book Your First Executive Ride
Sedans from $89. Flat rate, no awkwardness. Call (224) 801-3090 or book at /book.
From the Driver's Seat
Chauffeur notes — Marcus, 11 years with Royal Carriage
For Willis Tower executive pickups I stage on Franklin rather than the Wacker circle because the Wacker lane becomes a de facto rideshare queue after 5:15 PM and I've watched sedans wait 8 minutes to reach the door.
Last updated: 2026-04-05. Route tested fall 2025.
Key Points
- Flat-rate pricing, no surge charges
- 24/7 dispatch, live Chicago-based staff
- Call (224) 801-3090 or book online at /book
- Licensed, insured, and background-checked chauffeurs
Transparent Pricing for Chicago Service
| Vehicle | Capacity | Hourly | Airport Transfer (one-way) |
|---|---|---|---|
| Executive Sedan (Cadillac XTS / Lincoln Continental) | 1-3 | $95/hr | $125-165 |
| Luxury SUV (Cadillac Escalade / Chevy Suburban) | 1-6 | $125/hr | $165-225 |
| Stretch Limousine (10-pax) | 8-10 | $165/hr | Quote |
| Mercedes Sprinter Van | 10-14 | $175/hr | $245-325 |
| Party Bus (20-pax) | 16-20 | $245/hr | Quote |
All rates include chauffeur, fuel, bottled water, and standard wait time. 20% gratuity customary. No hidden surge pricing — ever. Quoted rates valid 2026.
Vehicle Selection Guidance
Royal Carriage maintains a late-model fleet of sedans, SUVs, stretch limos, Sprinter vans, and party buses. Every vehicle carries commercial insurance well above the Illinois minimum, undergoes monthly safety inspections, and is detailed between runs. Chauffeurs complete a 40-hour training program covering Chicago geography, defensive driving, and concierge etiquette before their first solo run.
- Business attire standard: Chauffeurs arrive in suit and tie with a printed name placard if you request one.
- Child seats: Available at no charge with 24-hour notice — infant, convertible, and booster.
- Accessibility: Several SUVs are wheelchair-accessible with rear-entry ramps; request at booking.
- Flight tracking: We monitor every pickup against your flight number and adjust automatically for delays.
Frequently Asked Questions
Can we set up a corporate account?
Yes. Monthly net-30 invoicing with a dedicated account manager, a reporting portal showing every ride, and consolidated billing across employees. Minimum $2,500/month activity.
Do your chauffeurs sign NDAs?
Every Royal Carriage chauffeur signs a standing NDA as a condition of employment. We regularly move C-suite executives, attorneys, and private equity principals where discretion is non-negotiable.
Can you provide multi-city coordination?
We partner with vetted affiliates in 40+ US cities for a smooth travel experience. Book through Chicago dispatch, ride in curated vehicles nationwide, receive one invoice.
What's the billing structure for roadshows?
Hourly with a daily cap. A typical 10-hour investor roadshow bills at the hourly rate up to the cap, then becomes all-inclusive. No overtime surprises.
How do you handle last-minute changes?
Dispatch is staffed 24/7 by Chicago-based agents. Text or call for routing changes, additional stops, or vehicle swaps — we're set up to react in under 10 minutes.
Is Royal Carriage TNC or limousine licensed?
We operate under Illinois Commerce Commission limousine authority (ICC #MC-LIMO-2019). That's a stricter license than TNC/rideshare — commercial insurance minimum $1.5M, driver background checks, vehicle inspection program.
Why Chicago Riders Choose Royal Carriage
We've been moving Chicagoans since 2009. Unlike rideshare, every Royal Carriage chauffeur is a W-2 employee, not a gig contractor — meaning consistent training, background-checked drivers, and accountability on every ride. Our dispatch runs 24/7 out of a staffed Chicago office (not an overseas call center), and the person who books your ride is the same person who'll answer if your flight gets rerouted to Milwaukee at 2 a.m.
We serve the entire Chicagoland area: downtown Loop, River North, West Loop, Gold Coast, Lincoln Park, Wicker Park, and every North Shore and West Suburban community, plus O'Hare (ORD) and Midway (MDW) with full flight tracking.
Book Your Chicago Limo
Ready to ride? Reserve online in under 60 seconds or call our 24/7 dispatch.
- Book online: royalcarriagelimo.com/book
- Call/text: (224) 801-3090
- Email: dispatch@royalcarriagelimo.com
We confirm every reservation by text within 15 minutes and send your chauffeur's name, photo, and live location 30 minutes before pickup.
Last updated: 2026-04-07. Pricing subject to change. Book online or call (224) 801-3090 for a current quote.